TalentHub is operated by Jenkins Michaels Limited (RC 1518112). This policy explains what we do with information about you. It applies to everyone who uses TalentHub — artisans, professionals, employers, individuals and entrepreneurs.
1 · Who we are
Jenkins Michaels Limited is the data controller for the personal data described in this policy. That means we decide what is collected and why, and we are answerable for it.
2 · What we collect
When you create an account
- Your name
- Your email address
- Your phone number
- Your state and, if you give it, your city or town
- The role you are joining as
- Your password — this is held by our sign-in provider in a scrambled form. Nobody at TalentHub can see it, including our administrators.
We also generate a permanent registration number for you, in the form TH-2026-00147.
If you sign in with Google
We receive your name, email address and profile picture from Google. We then ask you for a phone number and location, because Google does not provide them.
What you add afterwards
This depends on your role, and all of it is optional until you choose to publish. It may include your trade or profession, skills, experience, work history, qualifications, rates, availability, a profile photograph, photographs of your work, company details, job postings, applications, quotes, and reviews you write or receive.
If you pay for a membership
We record which plan you selected, the amount, a payment reference, and — if you upload one — a copy of your transfer receipt. We never see or store your card or bank login details. Payments are made by transfer directly to our bank; TalentHub is not involved in the transaction itself.
Automatically
How many times your profile has been viewed. Standard technical information your browser sends to any website, such as your approximate location and device type, handled by our hosting provider.
3 · Why we use it
In plain terms: to run the platform. To create and secure your account, to show your profile to people looking to hire, to let you apply for work and receive enquiries, to verify who you are, to take payment for memberships, to respond to reports of misuse, and to comply with the law.
4 · Identity verification
This is the part of TalentHub that handles the most sensitive information, so it is worth setting out fully.
What we ask for
A photograph of a government-issued identity document, and a live photograph of you holding that document in a position we choose at random. You also tell us the document type and the name printed on it.
What we do with it
A member of our staff looks at the two photographs and decides whether the person in the live photograph is the person on the document.
There is no facial recognition and no biometric processing. We do not create or store a facial template, a biometric record, or any measurement of your face. No computer compares your face to anything. A person looks at two pictures and makes a judgement.
We never ask for, and never store, your identity document number. Not your NIN, not your passport number, not your licence number. We record only the type of document and the name printed on it.
We do not check your details against NIMC or any government database, and we do not send your information to any identity-verification company.
What happens to the photographs
They are deleted the moment the decision is recorded — whether you are approved or rejected. This is automatic and does not depend on anyone remembering to do it.
Deleted files remain recoverable on our storage provider's systems for a short protection period afterwards, and are then permanently destroyed. In practice the photographs exist for a few hours.
What we keep afterwards
Only the outcome and a short record of how it was reached: whether you were approved or rejected, the type of document, the name you typed from it, which position we asked you to hold it in, when you applied, when it was decided, and which of our staff decided it.
If you are rejected
We tell you why, and you may correct the problem and submit again. There is no limit on attempts. Every decision is made by a person — no automated system decides whether you are verified.
5 · What other people can see
Nothing about you is public until you choose to publish, and — with the exception of a basic account — nothing is published until your identity has been verified.
Public once you publish: your name, trade or profession, skills, rates, availability, work photographs, ratings and reviews, your state and city, your verification status and your registration number.
Never public: your identity documents, your email address, your password, your payment records, and reports made about or by you.
6 · Growth Partners
Some people are appointed by Jenkins Michaels Limited to introduce new members to TalentHub. If you joined using a partner's code or link, we record that they introduced you.
That record is kept for as long as your account exists and is used to work out what the partner is owed. A partner can see how many people they introduced who went on to verify their identity, shown by registration number and date only. They cannot see your name, your email address, your phone number or anything else about you.
Anyone claiming to represent TalentHub can be checked at Check a Partner. TalentHub never charges anyone to join, to be verified or to apply for work, and no partner is permitted to ask you for money.
7 · Where your data is held
TalentHub runs on Google Cloud. Your personal data is stored outside Nigeria, because Google operates no data centre in Nigeria.
| What | Where |
|---|---|
| Your account record, profile, jobs, applications, reviews and verification result | Belgium |
| All uploaded files — profile photograph, work photographs, CVs, and identity photographs during review | United States |
| Your sign-in details and password | United States |
Google acts as our processor and handles this data only on our instructions.
8 · How long we keep it
| Information | Kept for |
|---|---|
| Identity document and live photograph | Until the decision is made, then deleted |
| Verification outcome and audit record | As long as your account exists |
| Your account and profile | Until you delete your account |
| Reviews written about you | Kept after your account is deleted — a review is a record of a completed transaction and belongs to the person who wrote it as much as to you |
| Payment and commission records | Kept — these are financial records |
When you delete your account, we remove your profile, your uploaded files and your verification record. Backups may retain copies for a limited period afterwards before they are overwritten.
9 · Your rights
Under the Nigeria Data Protection Act 2023 you have rights over your personal data, including the right to ask what we hold, to have mistakes corrected, to ask us to delete it, to object to certain uses, and to complain to the Nigeria Data Protection Commission.
You can correct most of your information yourself from your dashboard, and you can delete your account there at any time.
10 · Security
Your connection to TalentHub is encrypted, and your data is encrypted where it is stored. Access to identity documents is restricted to you and to authorised administrators, enforced by our infrastructure rather than by the website — so it cannot be bypassed. Every verification decision records which administrator made it.
No system is perfectly secure, and we do not claim otherwise. Choose a password you do not use elsewhere.
11 · Cookies and device storage
TalentHub does not use advertising cookies and does not track you across other websites.
We store a small amount of information on your device so the site works: your sign-in session, so you are not asked to sign in on every page; and, if you arrived using a Growth Partner's link, that partner's code, kept for up to 30 days so they are credited if you register later.
12 · Age
13 · Changes to this policy
If we change this policy we will update the date at the top of this page. Where a change materially affects you, we will tell you.
14 · Contact us
If you have a question about this policy, or want to exercise any of your rights, contact Jenkins Michaels Limited.